Job summary

Pittsburgh, PA, United States, North America
Career Level:
Mid Career (2+ years of experience)
Bachelor's Degree
Job type:
Full time

Systems Engineer-Voice

About this job

Do you have a passion for applying leading technologies to business, education and government workplaces that are more mobile, social, visual, and virtual? 

We’re looking for a Cisco Voice Engineer with a strong track record of designing solutions that enable people to collaborate and solve problems quickly and spontaneously.  The ideal candidate would have comprehensive knowledge and deployment experience of Cisco Voice technologies.

  • Install and configure Cisco Unified Communications products including Unified      Communications Manager, Unity and Call Center Express 
  • Install and configure voice gateways as part of the IP telephony system 
  • Install and configure LAN switches 
  • Attend presales meetings with clients to assist in developing technology solutions 
  • Work with NETech Account Managers to develop bills of materials and respond to RFPs (request for proposal) 
  • Assume day to day project management duties during client installations
  • Provide systems administration training to clients
  • Assist  support technicians in troubleshooting client installation
  • Other duties as assigned

  • Qualifications
  • CCIE Voice Certification preferred or equal knowledge and experience
  • Hands on experience with installing and troubleshooting Cisco Unified Communications, Unity      and IPCC/UCCX
  • Hands on experience with creating and maintaining IPCC/UCCX scripts
  • Strong understanding of  TCP/IP and ability to install and troubleshoot LANs and WANs
  • Experience designing  network solutions given client requirements and goals
  • Ability to manage and  coordinate projects
  • Strong written and oral  communication skills
  • Ability to travel as  needed
  • Self-motivated and  desire to succeed
  • Works safely and responsibly to avoid injury/property damage, while maintaining a clean      work area

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